The Shelduck, Southwold

We had a lovely weekend at the Shelduck the house was as described and very well situated with only a few minutes walk into the town or the beach. The beds were comfortable, and the kitchen was well equipped and it was luxury to have 4 bathrooms with 4 bedrooms! Lots of storage space too. There are some minor points as another review mentioned it is a bit tired in places one edge of each of the large sitting room curtains is faded for example, and the instructions about the waste on the email from Sykes didn't tally with the instructions in the house, plus a couple of other maintenance bits, We had to speak to the emergency line re a shower fixing and the Sykes staff member was very helpful we also called with nonurgent maintenance concerns during office hours when the staff member did not seem so interested but did make a note and said he would feedback to the local office. All in all we had a great time!

Lovely large property in a great location. Every bedroom had its own bathroom so perfect for everyone. We thoroughly enjoyed ourselves.

An excellent property and will certainly return

The Shelduck is a great place to stay, very central, with ensuite for all four bedrooms. The property was lovely and warm. It's well equipped with everything you could need for a stay in Southwold. There are lots of little details which make the house perfect. Would love to stay again.

Wonderful property in a fantastic location. The house had all the facilities you would need for the stay. Kitchen was well equipped only item was a frying pan that needed replacing as handle broken. I noted that someone said that there was not a lot of cupboard space for storing food but that was a minor issue for us. The open plan dining and living was great for entertaining and for everyone to be sociable. The bedrooms had all the facilities you need and a bonus all being ensuite and plenty of hangers in the wardrobes. The location was spot on, just a short walk to the shops, restaurants, cafe's and beach. We would certainly come back again.

A lovely property that we all enjoyed staying in. Very handy for the shops, cafes pubs and restaurants and Adnams shop and cafe! Very modern property with all mod cons, we thought it could benefit from a larger fridge and also more cupboard space for dry goods.

The only problem we found was there was no empty cupboards to put our food in so we had to leave it on the kitchen worktop.

Very good property with a great location right in the middle of Southwold . Four en suite bedrooms was ideal for our family of eight stay. Lots of equipment in the house and great park just round the corner for the little ones. Only addition I would recommend is a Nespresso machine although lots of great cafes nearby.

Loved it. Worked well for 3 generations of our family. Very spacious.

We stayed at the Shelduck for Christmas 2024 with 6 adults. The property was clean and warm with plenty of facilities for our party. It's in an excellent location, close to all the shops, cafes, pubs and restaurants. With parking in Southwold at a premium, the 2 parking spaces were a bonus. Will definitely be going back.

The master bedroom needs a walk in shower, not a very slender bath which would be impossible for some to use, otherwise accommodation very adequate for 10 people. 6 adults and 4 children, not 10 adults.

It was a nice place overall however it was quite expensive. And I was soured by my experience. There was accidental damage to the bedding in one of the bedrooms. This was resolved by additional cleaning and I was charged 48 which I have reluctantly paid. The windows on the property were filthy and had not been cleaned for sometime and one of the bedroom windows was broken and unable to open. We took both these factors on the chin without complaint, perhaps in hindsight we should have complained and asked for a refund. I am peeved that I was charged for accidental damage, especially when the property was below standard.

We have used the accommodation many tines and always enjoy it. There were a few things this year to bring to your attention . 1.Ants coming in through the front kitchen window. 2.Water marrk's appeared above the chair by the right hand patio door, seemingly from the bath in the master bedroom en suite. I reported both of these to the housekeepers who arrived as I was leaving. 3. Of greater concern was the decking and seat bench in the courtyard which were decaying in places, loose and my opinion unsafe, especially for the 3 young children we had with us. Thank you. Hattie Rogers

We love this house and have visited several times really comfortable and excellent location. It would be good to have the option of the twin room to be made up as a double and we always struggle with the fridge as would be improved by having a larger fridge and smaller freezer but saying that we always manage and have a fab time.

Lovely place to stay, especially for larger groups and families. All facilities were present, as mentioned although it would have been nice to have had a coffee machine as we had to bring our own with us. Very spacious and comfortable. Quality fixtures and fittings and a lovely sunny garden to sit out in the sunshine that finally arrived whilst we were there! Only gripe was that the garden table and chairs were covered in moss and seagull droppings so we had to clean all this off before we could sit out. Maybe a cover over the table and chairs might help? Loved the layout and location. Thanks for a wonderful stay. Not my usual experience with Sykes as the booking agent this time, however. Our first choice property that was booked was cancelled at short notice due to storm damage which was understood but I had to find my own replacement property as the properties that were suggested by Sykes were not suitable at all for our party. I asked from the outset if we could have an early and late check in and checkout where we eventually booked but found that I had to ring on the actual day to find out, despite the property being empty before and after. What made it more infuriating was that I had to wait ages on the phone for anyone to answer despite being told I would get straight through and return calls that were promised to give me information were not always made to me. I'm not sure why the service with Sykes has changed. I appreciate it's a busy time but I thought Sykes was ready for that?

We did encounter a problem with switching off the shower in the upper twin bedded room where two children slept. Needs to be looked at.

Excellent house for a lovely family week together. Well appointed and comfortable. No negatives!

This was our fourth stay at this property. It is extremely well located and very well furnished and equipped. When we first stayed in 2011 the property was virtually brand new and 12 years later it is sadly starting to show signs of wear and tear, much of which we imagine has been inflicted on it by other guests. The mattresses and towels would definitely benefit from being replaced and an outside light that worked would be nice.

Lovely house and good location within the town. Well equipped with everything you would need. Minor issue with the downstairs toilet which we logged early in the stay which wasnt fixed though, and was a bit inconvenient.

An excellent property where ten of us stayed comfortably.

This is our 13th year using The Shelduck for a new year friends get together. The property never fails in providing a warm spacious environment for getting together whilst the luxury of each couple having a loverly bedroom with ensuite makes it feel like we have the best of both a homely and hotel environment. Thank you

Clean ,welcoming, warm ,so convenient for the town, beach ,buses and all other amenities . We have rented Shelduck five times and will be going back next year .